2 min.
Added: March 8, 2024
Updated: November 18, 2024
Dear friends!
We're excited to share some great news with you!
We now have the ability to back up successful payments with documents and receipts of payment!
The new functionality will allow you to manage your finances even better and provide greater transparency in the process.
The "Documents" feature will give you the ability to request a payment document from your customer at any stage of the application.
To add a document, select "Verification" in the settings, then click on "Document" and click "Add". Then follow the instructions:
Next, you need to specify in the "Number of photos" section the number of images that are allowed for uploading. After that, save the settings.
There can only be one document request per status.
On the page with your application for the status you have selected, a section with uploading documents will appear. To upload documents, you need to:
In order for the system to accept documents, the client must upload the number of images that was specified in the settings under "Number of Images".
In the application details you will be able to see all uploaded documents. To familiarise yourself with them, you should:
Thank you for your trust and support!
We are always looking to improve our service to you.
Sincerely, BoxExchanger team!
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