PRIVACY POLICY

Updated at June 17th, 2024

Boxexchanger ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy details how we gather, utilize, and share your personal information.

Scope of Policy

This Privacy Policy applies to our website and its associated subdomains (collectively referred to as our “Service”) and our application, Boxexchanger. By accessing or using our Service, you agree to the collection, storage, use, and sharing of your personal information as outlined in this Privacy Policy and our Terms of Service.

Definitions

To clarify terminology used in this Privacy Policy, we define specific terms as follows: • Company: Refers to BOXEXCHANGER LIMITED, based at 128 City Road, London, United Kingdom, EC1V 2NX, which is responsible for managing your information under this policy. • Cookie: A small file placed on your device by your web browser to identify it, gather analytics, or remember your preferences and login information. • Country: Refers to the United Kingdom, where Boxexchanger is based. • Customer: The company, organization, or individual who registers to use Boxexchanger's Service to manage relationships with consumers or users. • Device: Any internet-connected device, such as a phone, tablet, or computer, used to access Boxexchanger's services. • IP Address: A numerical label assigned to each device connected to the internet, used for identifying the device's location. • Personal Data: Any information that can identify an individual, directly or indirectly, including identification numbers. • Service: The services provided by Boxexchanger as described on our platform and in our terms. • Third-party Service: Advertisers, contest sponsors, promotional and marketing partners, and others whose products or services may be of interest to you. • Website: The Boxexchanger site, accessible at https://www.boxexchanger.net/ • You: The individual or entity registered with Boxexchanger to use our Services.

Data Collection

We collect information from you in various ways, including when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of information collected include: 1. Marketing and Communications Data: Your preferences for receiving marketing from us and your communication preferences. 2. Personal Identifiers: Name, email address, phone number, and other contact details. 3. Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. 4. Transactional Information: Details about payments made and received, and information about products and services you have purchased from us. 5. Usage Data: Information on how you use our website, products, and services.

Third-Party Information Collection

Boxexchanger collects necessary End User Data to provide services to our customers. End users may voluntarily share information available on social media websites. We may also gather publicly available information from these websites if you provide such data. Customer Information from Third Parties We obtain information from third parties when you contact us. For example, when you submit your email address to show interest in becoming a Boxexchanger customer, we receive information from third parties providing automated fraud detection services. We also collect publicly available information from social media websites.

Information Sharing

Your personal and non-personal information may be shared with various third parties for purposes that enhance your experience and our service offerings. These parties include advertisers, contest sponsors, promotional and marketing partners, and providers of content or services that we believe may be of interest to you. Additionally, information may be shared with affiliated companies and business partners. In scenarios such as mergers, asset sales, or other business restructuring, your information may be transferred to our successors. To facilitate our operations, we engage trusted third-party service providers who perform essential functions on our behalf. These functions include hosting and maintaining servers, managing databases, handling email communications, storing marketing data, processing payments, providing customer service, and fulfilling orders. These third parties have access to your information solely to perform these tasks as required. For analytical purposes, we may share portions of our log file data, including IP addresses, with partners such as web analytics firms, application developers, and advertising networks. This data helps estimate general location, connection speed, browsing history, and device type. It enables these partners to aggregate insights into our advertising effectiveness and provide auditing, research, and reporting services for us and our advertisers. In certain circumstances, we may disclose information to government or law enforcement officials, or other private parties, if necessary to comply with legal obligations, protect our rights, or ensure public safety. Such disclosures are made in accordance with applicable laws and regulations.

Data Usage

The information we collect is used for purposes such as: • Administering Contests and Promotions: Running contests, promotions, surveys, or other features to engage users and collect valuable feedback. • Enhancing Customer Service: Providing efficient responses to your customer service requests and support needs. • Improving Our Website: Using your feedback to enhance the usability and features of our site. • Personalizing Your Experience: Tailoring content and recommendations to better match your preferences and improve your interaction with our service. • Processing Transactions: Managing payments, orders, and other related activities. • Sending Periodic Emails: Keeping you informed with newsletters, updates, and marketing communications.

Communication via Email

When you provide us with your email address, you consent to receiving communications from us. You can opt out at any time by clicking the unsubscribe link in our emails. We strictly send emails only to individuals who have authorized us to do so. We do not engage in sending unsolicited commercial emails. Your email address may also be utilized for customer audience targeting on platforms like Facebook.

Retatining Data

The retention of your information is strictly limited to the period necessary to provide the comprehensive services offered by Boxexchanger and to fulfill the specific purposes outlined in this policy. Once your information has fulfilled its intended use, it will either be permanently deleted from our systems or rendered anonymous to prevent any potential identification.

Protecting Your Data

Ensuring the security of your personal information is paramount to us. We have implemented a comprehensive array of security measures aimed at safeguarding all sensitive data. Utilizing Secure Socket Layer (SSL) technology, we encrypt sensitive information during transmission to ensure its protection. Despite our stringent efforts to fortify your data's security, it is important to acknowledge that absolute security cannot be guaranteed during data transmission to Boxexchanger or while stored within our systems.

Data Security Measures

Security measures are rigorously implemented to protect your information, employing a combination of physical, electronic, and managerial protocols. While these measures significantly enhance data protection, it is essential to recognize that no system is impervious to potential security breaches, and absolute security cannot be guaranteed.

Updating or Correcting Information

Your satisfaction and confidence in the accuracy of your personal information are paramount to us. Should you need to update or correct any details, our dedicated support team stands ready to assist. Prior to making any modifications, we may request verification of your identity to safeguard against unauthorized changes. While we endeavor to accommodate all requests promptly, it is important to note that certain records of your information may need to be retained for legal or operational purposes. Rest assured, any retained data will continue to be treated in accordance with this Privacy Policy to ensure ongoing protection and confidentiality.

Business Transfers

In scenarios involving the sale, merger, or transfer of Boxexchanger's assets, your information may be one of the transferred assets. We adhere to stringent guidelines to ensure that any such transfer is conducted in compliance with applicable privacy laws and with utmost respect for your rights. The acquiring entity will be required to uphold the terms of this Privacy Policy, providing assurances that your personal information will remain protected and used only in accordance with your consent. These expanded explanations aim to provide a deeper understanding of how we manage and protect your information, ensuring transparency and reinforcing our commitment to safeguarding your privacy.

Corporate Affiliates

In our operational framework, we may collaborate and exchange information with entities termed as Corporate Affiliates. These affiliates include any entity that holds control over Boxexchanger, is under our control, or shares a common control structure. Rest assured, our affiliates are bound by the same stringent standards outlined in this Privacy Policy. This ensures that your personal information is handled with the same level of care and protection as maintained by Boxexchanger itself.

Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of the United Kingdom. By utilizing Boxexchanger’s services or engaging with us, you consent to the exclusive jurisdiction of the courts in relation to any disputes arising under this Privacy Policy. This commitment underscores our dedication to maintaining transparency and adhering to legal standards that govern the protection of your personal information.

User Consent

Your decision to engage with Boxexchanger or utilize our services signifies your explicit agreement to abide by the terms outlined in this Privacy Policy. This includes consenting to the collection, use, and disclosure of your personal information as described herein. By continuing to access our website or services following any updates to this Privacy Policy, you demonstrate your ongoing acceptance of the terms and conditions set forth within.

External Site Links

Our website may feature links to external websites that are not operated by Boxexchanger. Please be aware that we do not assume responsibility for the content or privacy practices employed by these external sites. Your interaction with linked websites is subject to their respective privacy policies, which may differ from those of Boxexchanger. We encourage you to review the privacy policies of any external sites you visit to understand how your information will be handled and protected.

Cookies

To enhance the functionality and usability of our website, we utilize cookies and other tracking technologies. These tools are essential for improving your browsing experience by enabling us to customize content, remember preferences, and analyze site traffic patterns. Cookies also play a crucial role in maintaining the security and integrity of our platform. Cookies are small text files stored on your device when you visit our website. They help us understand how you interact with our site, which pages you find most useful, and where improvements can be made. By collecting this data, we can optimize our website's performance and tailor our services to better meet your needs. You have the option to manage cookie settings through your web browser. This includes accepting or rejecting cookies and setting preferences for notification alerts. Please note that disabling cookies may impact certain features and functionalities of our website, potentially limiting your access to personalized content and interactive elements Blocking and disabling cookies and similar technologies Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

GDPR Compliance

At Boxexchanger, we are committed to upholding the highest standards of data protection and privacy, particularly for residents of the European Union (EU), in compliance with the General Data Protection Regulation (GDPR). This comprehensive framework ensures that individuals have control over their personal data and establishes clear guidelines for organizations handling such information.

Principles of GDPR Compliance

1. Lawfulness, Fairness, and Transparency: We process personal data lawfully, ensuring transparency in our data practices. Your data is collected for specified, legitimate purposes and is not further processed in a manner incompatible with those purposes. 2. Purpose Limitation: We collect your data for specific, explicit, and legitimate purposes and do not process it in a way that is incompatible with those purposes. 3. Data Minimization: We only collect and process data that is necessary for the purposes for which it is obtained. 4. Accuracy: We take reasonable steps to ensure that personal data is accurate and up to date, and we offer mechanisms for individuals to correct inaccuracies. 5. Storage Limitation: We retain personal data for no longer than necessary to fulfill the purposes for which it was collected, unless otherwise required by law. 6. Integrity and Confidentiality: We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of data breach, including encryption and pseudonymization of personal data.

Rights of Individuals under GDPR

1. Right to Access: You have the right to obtain confirmation as to whether or not your personal data is being processed and, if so, access to that data along with specific information about how and why it is being processed. 2. Right to Rectification: You can request the correction of inaccurate personal data or completion of incomplete data. 3. Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent (where applicable), or when there is no overriding legitimate interest for continued processing. 4. Right to Restriction of Processing: You can request the restriction of processing of your personal data under certain circumstances, such as when its accuracy is contested, processing is unlawful but you oppose erasure, or we no longer need the data but you require it for legal claims. 5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller where technically feasible. 6. Right to Object: You can object to the processing of your personal data in certain circumstances, including direct marketing and where processing is based on legitimate interests or for scientific/historical research and statistics. 7. Rights in Relation to Automated Decision Making and Profiling: We do not engage in automated decision-making processes that significantly affect individuals without their explicit consent.

Lawful Basis for Processing

We rely on various lawful bases for processing your personal data, including: 1. Consent: When you have given us explicit consent to process your data for specific purposes, such as receiving marketing communications. 2. Contractual Necessity: When processing is necessary for the performance of a contract with you, such as providing services you have requested. 3. Legal Obligations: When processing is necessary to comply with legal obligations, such as tax or regulatory requirements. 4. Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.

Updates to Privacy Policy

We regularly review and update our Privacy Policy to reflect changes in data protection laws and our data handling practices. Any updates will be communicated to you through our website or other appropriate means. Your continued use of Boxexchanger services following such updates constitutes acceptance of the revised Privacy Policy.

Contact Information

For questions or further information about our GDPR compliance efforts or our Privacy Policy, please contact us: Email: support@boxexchanger.net Our team is dedicated to ensuring that your personal data is handled with the utmost care and in compliance with GDPR standards, reflecting our commitment to transparency, accountability, and respect for your privacy rights.